Nowadays, in this period, when most of our shopping is provided online, the products that we are not satisfied with cause damage to our pockets if we do not know our rights. That is why a conscious customer also needs to know his rights.

What are these rights?

What is the right to withdraw? It is the case of the customer withdrawing in any contract without presenting a reason and due to this, without any penalty. In this agreement, the consumer can take back his will verbally. In the law on Consumer Protection, the right to withdraw the products bought from the stores. Of course, the stores where you buy the product can offer such a possibility to its consumers in their own protocols. You should definitely consult before shopping. Because some stores accept the return of the product you bought in fifteen days.

Product Returns for Orders over the Internet.

In the law on Consumer Protection, this situation is in the form of a distance contract. In the case of distant contractual situations, the seller and the purchaser are concurrent contracts with the basis of the use of remote communication means between the two parties in case of remote shopping of the product without any concrete situation. In these cases, any product bought on the internet is refunded for no reason and at no cost due to remorse. This right of withdrawal over the internet is a legally granted situation, so every consumer has such a right. Every consumer has the right to withdraw within fourteen days without the need for any documents, speech, and without having to pay the penalty. It is sufficient to tell the seller a feedback that this right has been used. When the period of use of the right of withdrawal begins, it is from the moment when the contract is concluded between the parties. The consumer’s obligations should return the product they received to the seller or supplier within ten days. If the consumer uses the product he / she bought while in the withdrawal process in accordance with the instructions, he is not responsible for any deterioration. When the purchased product is sent to the consumer from the seller and sent to the consumer. The consumer should check when the cargo arrives, if there is a malfunction in the package or contrary to any rumor, it should notify the seller. If it is used in accordance with the instructions, it is not responsible for any deterioration experienced. When the purchased product is sent to the consumer from the seller and sent to the consumer. The consumer should check when the cargo arrives, if there is a malfunction in the package or contrary to any rumor, it should notify the seller. If it is used in accordance with the instructions, it is not responsible for any deterioration experienced. When the purchased product is sent to the consumer from the seller and sent to the consumer. The consumer should check when the cargo arrives, if there is a malfunction in the package or contrary to any rumor, it should notify the seller.The sample article about the right of withdrawal is as follows;

(Sample forms to be filled by the consumer is desired to use the right of withdrawal.)
To – (This section seller or the name of the provider, title, fax number, address will take place and e-mail address.)
This relates this form the provision of the service that I have received, or the sale of goods below I declare to you that I exercise my right of withdrawal from the contract.
Date of the order or date of receipt –
Subject, product or service received about withdrawal – Price of the subject, product or service received
about
withdrawal – Name and surname of the
Customer or Consumer – Address of the
Customer or Consumer – Signature of the Customer or Consumer – (Sending on this paper A transaction to be executed.)
Finally the date.